1. Introduction
Rollers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Rollers application, website, and services (collectively, the "Service"). By using our Service, you consent to the practices described in this policy.
2. Information We Collect
Information You Provide:
• Account registration details, including your name and email address
• Vehicle photographs and media you upload to the Service
• Payment information processed through our third-party payment providers
• Communications you send to our support team
Information Collected Automatically:
• Device identifiers and technical information (browser type, operating system, IP address)
• Usage data such as pages visited, features used, and time spent on the Service
• Cookies and similar tracking technologies to maintain sessions and improve user experience
• Log data related to your interactions with the Service
3. How We Use Your Information
We use the information we collect to:
• Create and manage your account
• Process payments and deliver the services you request
• Train and improve our AI models, both specific to your vehicle and our general systems
• Detect and prevent fraud, abuse, and violations of our Terms of Service
• Enforce our multiple account policy and track device information for this purpose
• Send you service-related communications, including updates and support responses
• Analyze usage patterns to improve the Service
• Comply with legal obligations
4. Sharing Your Information
We may share your information with:
• Service Providers: Third-party vendors who assist us in operating the Service, including authentication providers, payment processors, and cloud infrastructure partners
• Legal Authorities: Law enforcement or regulatory bodies when required by law, court order, or to protect the safety and rights of Rollers or others
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity
We do not sell your personal information to third parties for their own marketing purposes.
5. User-Submitted Content and AI Training
Vehicle Photographs:
By uploading vehicle photographs, you grant Rollers a worldwide, non-exclusive, royalty-free license to use that content to:
• Train AI models specific to your vehicle
• Improve our general AI systems and capabilities
• Display "before and after" transformations for marketing and promotional purposes
AI-Generated Content:
• Images and videos generated through the Service are associated with your account
• We may retain AI-generated content to improve model quality and for internal analysis
• Watermarked content generated during trial use may be used for promotional purposes
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
• Maintain your login session and preferences
• Analyze how you use the Service
• Detect and prevent fraudulent or abusive activity, including multiple account creation
You may configure your browser to refuse cookies; however, doing so may limit your ability to use certain features of the Service.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain information to:
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain records for fraud detection and abuse prevention
Upon account termination, we may delete your account data, uploaded content, and AI-generated content, though some information may be retained in backups or for legal purposes.
8. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorized access beyond our reasonable control.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information, subject to certain exceptions
• Opt out of certain uses of your data, such as marketing communications
• Data portability where technically feasible
To exercise any of these rights, please contact us at support@rollers.ai. We will respond to your request within the timeframe required by applicable law.
10. Children's Privacy
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us at support@rollers.ai.
11. Third-Party Services
The Service may contain links to or integrate with third-party websites and services, including authentication providers and payment processors. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use in connection with Rollers.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will provide notice via email or in-app notification at least 30 days before the changes take effect, unless immediate changes are required for legal or security reasons. Your continued use of the Service after changes take effect constitutes your acceptance of the revised policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@rollers.ai
We will make every effort to respond to your inquiry promptly and in accordance with applicable law.